Frequently Asked Questions
RapidBTS offers a variety of products and services including:
- VoIP Phones and Equipment: These are phones that use the internet to make calls.
- Telephony Solutions: Both on-premise (at your location) and cloud-hosted (online).
- Video Conferencing Systems: Tools to make video calls for meetings.
- Contact Center Integration: Solutions to help manage customer care centers.
- CRM Platforms: Software to help manage customer relationships.
- SIP Trunking: A way to make phone calls over the internet.
- DID, Toll-free, and Virtual Numbers: Special phone numbers for businesses.
Placing an order is easy! Just follow these steps:
- Browse our website and find the product you need.
- Click on the product and select any options (like quantity or specific features).
- Click the “Add to Cart” button.
- When you’re ready to buy, go to your cart and click “Checkout.”
- Enter your shipping and payment information.
- Confirm your order. You’ll receive a confirmation email shortly after.
We accept various payment methods including:
Credit/Debit Cards (Visa, MasterCard, etc.)
Bank Transfers
After placing your order, you’ll receive a tracking number via email. To track your order:
- Go to our website and click on “Order Tracking” at the bottom of the page.
- Enter your tracking number and click “Track.”
- You’ll see the current status and location of your order.
We ship nationwide across Nigeria. Here’s what you need to know:
- Shipping times vary depending on your location but usually take 3-7 business days.
- Shipping costs are calculated at checkout based on your address and the weight of your order.
You can contact our customer service team in several ways:
- Email: Send an email to [email protected]
- Phone: Call us at +234-700-070-0111
- Live Chat: Use the live chat feature on our website for instant assistance.
Absolutely! We offer custom solutions tailored to your business needs. Contact our sales team to discuss your requirements and we’ll work with you to create the perfect solution.
