Call Center Headsets
At RapidBTS, we offer top-quality call center headsets in Nigeria at competitive prices, perfect for offices, call centers, and customer service departments. Our curated collection features headsets from renowned manufacturers like Grandstream, offering a range of features to meet diverse customer service needs. These headsets incorporate cutting-edge active noise cancellation technology, effectively minimizing background noise and allowing customer service representatives to focus on their conversations without distractions.
Professional-Grade Audio for Modern Workspaces
Why Audio Quality Matters in Customer Service
Clear communication is the cornerstone of excellent customer service. Poor audio can lead to frustration, miscommunication, and lost productivity. Our business headset collection includes models with noise cancelling microphones, engineered to filter out background distractions while capturing your voice accurately. This makes every conversation feel natural and stress-free.
Advanced features like Active Noise Cancellation reduce ambient noise, helping your team stay focused during long conversations. Combined with our USB and Bluetooth-enabled options, these headsets deliver superior sound directly into your UC environment or computer telephony system. With audio this crisp, you’ll never have to ask a client to repeat themselves again.
Wired and Wireless Options for Every Need
We know flexibility is key in modern business settings. That’s why this collection includes both wired and wireless headsets, giving teams the freedom to choose what suits their workspace. Wired headsets offer reliable, plug-and-play performance with minimal interference—ideal for call centers and fixed setups. USB connections ensure seamless integration with softphones and VoIP systems.
Wireless models, on the other hand, provide untethered movement and greater range. With Bluetooth support and long battery life, users can move between rooms or collaborate on the go without dropping a call. Whether your team is on-site, hybrid, or remote, these headsets are designed to adapt to your telephony infrastructure while maintaining peak performance.
Designed for Comfort, Built for Performance
Comfort is essential for professionals who wear headsets all day. Our collection features a range of ergonomic designs—from lightweight monoaural headsets that let you stay aware of your surroundings to immersive binaural options that help block out distractions. Soft ear cushions, adjustable headbands, and balanced weight distribution ensure all-day comfort, reducing fatigue and enhancing user satisfaction.
Each headset is built with durable materials and tested to withstand everyday use. Whether you choose a model for a busy call floor or individual office workstations, these headsets are made to last—supporting productivity without compromising on comfort.
FAQs About Headsets with Microphone
What is headset vs headphone?
A headset is a pair of headphones that includes a built-in microphone, allowing for two-way communication, while headphones are designed only for listening to audio without a microphone. Headsets are commonly used for calls, gaming, and online meetings, whereas headphones are typically used for music and media playback.
How much are headsets with mic in Nigeria?
Headsets with microphones in Nigeria typically range from ₦6,000 for basic wired models to over ₦100,000 for premium wireless, gaming, or call center headsets with advanced noise cancellation and comfort features.
How do you use a call center headset?
To use a call center headset, plug it into your computer, phone, or VoIP system, then position the microphone close to your mouth. Adjust the headband and earpads for a comfortable fit. Make sure your device recognizes the headset as the default input and output audio source, and test it before taking or making calls.
