Call Center Headsets
At RapidBTS, we offer top-quality call center headsets in Nigeria at competitive prices, perfect for offices, call centers, and customer service departments. Our curated collection features headsets from renowned manufacturers like Grandstream, offering a range of features to meet diverse customer service needs. These headsets incorporate cutting-edge active noise cancellation technology, effectively minimizing background noise and allowing customer service representatives to focus on their conversations without distractions.
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Grandstream GUV3000 USB Headset with Noise-Cancelling Mic
₦25,310.00HD audio
Unidirectional microphone
Noise canceling technology
USB 2.0 connectionQuick View -
Grandstream GUV3005 Call Center Headset with Busy-light
₦43,870.00HD Audio
Noise canceling technology
USB 2.0 connection
Busy lightQuick View -
Grandstream GUV3050 Call Center Wireless Headset
₦74,110.00HD Audio
Bluetooth Integrated
Integrated busy light
Noise-cancelling micQuick View -
Yealink UH34 USB Wired Headset with Noise Reduction
₦36,000.00Noise-cancelling microphone
HD Voice
USB 2.0 Connection
ActiveProtection technologyQuick View -
Yealink YHS33 Professional Call Center Headset
₦28,120.00Wideband audio
Ultra microphone noise cancelling
Ergonomic design
1 x RJ9 headset jackQuick View - Yealink: Known for offering high-quality yet affordable headsets, Yealink is a trusted name in the industry. The Yealink UH34 is a wired headset that delivers excellent sound quality and all-day comfort, perfect for long shifts.
- Grandstream: As one of the leading brands in communication technology, Grandstream headsets like the GUV3000 and GUV3050 provide superior audio performance, noise cancellation, and long-lasting comfort.
- Jabra: A premium brand, Jabra headsets are designed with cutting-edge technology. The Jabra Evolve2 series offers exceptional noise-cancelling features, making them ideal for busy environments.
What to consider when buying contact center headset?
When selecting a call center headset, it’s essential to consider several key features that can make a big difference in daily use.
Noise Cancellation
Call centers can be noisy, with multiple people talking at the same time. Noise-canceling headsets filter out background sounds, ensuring that both you and your customer hear each other clearly.
Durability
A call center headset should be built to last, especially in busy environments where they are used daily. Headsets from brands like Grandstream and Jabra are made from durable materials to withstand heavy use.
Comfort
Since call center employees wear headsets for long periods, comfort is crucial. Look for headsets with adjustable headbands, cushioned ear cups, and lightweight designs.
Compatibility
Make sure the headset you choose works seamlessly with your communication systems. Whether you’re using softphones, IP phones, or video conferencing platforms, RapidBTS offers headsets that are compatible with a wide range of devices.
Types of Headsets We Offer
When choosing a call center headset, the first decision is often between wired and wireless models.
Wired Headset
These headsets connect directly to your device, offering consistent audio quality without worrying about battery life. They are ideal for employees who remain seated at their desks.
Wireless Headset
Wireless headsets provide more flexibility, allowing users to move around freely while staying connected. This is ideal for busy call centers where staff may need to multitask.
Top Brands Available at RapidBTS
At RapidBTS, we carry top brands known for their quality and reliability. Some of the most popular brands in our collection include:
Customer Service Headset FAQ’s
Why do call centers use USB headsets?
Call centers use USB headsets because they provide clear audio, are easy to set up, and have built-in microphones that help reduce background noise. They also work well with call center software.
What is the difference between a VoIP headset and a regular headset?
A VoIP headset is designed specifically for internet calls and has features that improve call quality, like noise-canceling microphones. A regular headset might not have these features and is more for general use.
Can you use a Bluetooth headset for VoIP?
Yes, you can use a Bluetooth headset for VoIP calls, but ensure it has good audio quality and is compatible with your VoIP software.
